* Managers treat employees as they would

       want to be treated.   

    * Employees are respected and valued.

    * Employees are recognized formally for good

       work performance, extra effort, teamwork,

       and customer service. 

2.  Values and Leadership Behaviors

     * All of us act in the best interest of the

       company.

     * We communicate openly, listening for

        understanding and valuing diverse 

        opinions.

     * We accept personal accountability.

     * We coach and learn.

3.  Competitive Pay and Benefits

     * Pay is at or above local market.   

     * Employees value their pay and benefits.

4.  Learning, Development, and Personal

     Growth

    * Employees receive work experience that

       teaches skills and values that last a lifetime.

    * Employees are provided the tools they need

       to develop personally and professionally.

5.  Resources to Get the Job Done

    * Employees have the resources they need to

       serve the customer.

    * Restaurants are adequately staffed to allow

       for a good customer experience as well as to 

       provide schedule flexibility, work-life

       balance, and time for training.